Schedule

Knowledge is Power: the Importance of Collections Knowledge in Readers’ Advisory

Andrea Dunn, Jennifer Green, Kristen Caschera

Lending the Internet: Implementing Wi-Fi Hotspot Lending in Any Size Library

Sara Tavakolian, Jessica Veldman, Lesa Balch

Support Local Content: Create and Promote

Heather He Siewert, Rachel Korman

Upping the Ante for CanLit

Paul Lisson, Vivian Lewis, Shane Neilson, Alise de Bie

Becoming Culturally Competent with Diverse YoungCanLit

Helen Kubiw

Sage Video: Streaming Video Collections to Support Higher Education

Michael Carmichael

Deconstructing the Movie Machine

Building the Collection Your Customers Want

Fred Whitmarsh, Anthea Bailie