Develop a cohesive multicultural services plan that is responsive to the needs of diverse language and cultural communities. Learn about a range of new, established and innovative programs and services developed through partnerships with a range of community and settlement organizations.
Learning Outcomes
1.Learn how to identify demographics source and use dashboard analytic to shape your library’s collections, programs, services and resources to reflect and respond to your public’s needs and interest.
2. Learn about the range of library services, programs, collections and resources available at Toronto Public Library that meet the needs of our diverse communities
3.Highlight TPL partnerships with community and settlement organizations.
