Schedule

When Bad Things Happen to Good Libraries: Surviving Catastrophic Events in your Library

Mariam Hamou

Effective Staff Development and Training: Evidence vs. Practice

Ken Haycock

Perception is Reality: Critical Challenges and Opportunities of the Library Brand

Daphne Wood

Pulling Your Policies Together

Toni Nanne-Little, Frances Ryan

LLEAD: Senior Managers Need Competencies, Coaching and Coaxing

Ken Haycock, Rebecca Jones

The Little Library That Could: How CEOs in Smaller Communities Manage Uphill Challenges

Kelly Thompson, Karen DeLuca, Pam Harris

Communicate Effectively with Design Professionals / Presentation and Workshop

Karen Watson, Robert Hubsher

Good Leaders Build Great Relationships: Moving Your Agenda Forward

John Chratska, Rachel Korman

Build a Real Campaign. Create a Richer Experience. Make an Impact.

Jamie Hardie

All A Board! My First Year as A Board Member

Lori-Anne Spence-Smith

OLBA AGM

OLBA Spotlight: How to Strategically Engage with Your Community

John Chrastka

Converting Fence Sitters to Fans

Jamie Hardie, Erin Scuccimarra

Strategies for Advocacy – Practical, Hands-On Takeaways

Rebecca Jones, John Chrastka, Rachel Korman

Scandal Panel! Managing Effectively After a Scandal

Mariam Hamou, Kitty Pope, Peter Frise

From Chaos to Clarity: Creating Policies for Difficult Situations

Nancy McLuskey, Lisa Miettinen, Catherine Seaman, Pamela Sweet, Bessie Sullivan