The luckiest librarian ever, Rebecca is Director, Service Delivery with Brampton Library, responsible for branch strategies, services and impact measures in a rapidly growing and diversifying city. She’s also partner with Jane Dysart of Dysart & Jones Associates, and former director of CE at University of Toronto’s iSchool. She has extensive experience as a project manager and facilitator, and worked with all kinds of libraries on long-term and implementation planning, organizational design and staffing, decision-making, problem-solving, and having some fun. Early in her career managerial roles in libraries, records management, archives, human resources and IT.