Crystal is interested in innovative ways to make libraries engaging spaces for users and utilizing emerging technologies to enhance library services. Her position as Public Services Librarian encompasses reference, library instruction, collections, copyright assistance, web development, and outreach and engagement activities. She is the co-recipient of the first Vice-President’s (Grenfell Campus) Engagement Award. Former President of both NLLA and APLA, she holds a Fine Arts degrees from Simon Fraser, and MLIS from Dalhousie Universities.