Every profession has its own vernacular. this workshop deals with translating the library professions own particular lexicon into a broader vocabulary that will enable you to create better understanding and to create “wins” with administrators and funders. The session, using communication techniques, focuses on strategies and methods aim to build better comprehension, and ultimately value, between front line librarians and institutional colleagues and managers.
Learning Outcomes
1. effective use of plain language as a communication tool
2. building awareness of communication gaffes and pitfalls
3. creating a case of support
