Back by popular demand, in this interactive session, you will hear some solutions for actual problems that employees/managers from Ontario Libraries have submitted. Members of the audience will also have the opportunity to ask the expert about a human resource issue currently happening in their workplace. You will learn techniques and models to guide you through difficult human resource situations in a productive and successful way.
Learning Outcomes
1. Increased awareness of common HR proboems in libraries.
2. Effective communication methods with problem employees.
3. Acquire strategies for addressing conflict in the workplace.
