Printable Schedule
Schedule
Filter Result for: Customer Service
Wednesday Feb 01
1:00 pm
Inspiring Innovation in Service: Bringing Customer Service Trends to Library Services
Erin Johnson, Alison Wetheral
ICTC Ballroom B
Thursday Feb 02
2:00 pm
One Desk to Rule Them All: Moving to an Integrated Service Model
Julie Ross, Alison Brumwell, Tracy Munusami
MTCC 104CD
Thursday Feb 02
3:45 pm
100% Staff Buy-In? It IS Possible: 10% at a Time!
Margaret Macmillan, Susan Bartoletta, Cindy Poggiaroni
MTCC 104CD