Markham Public Library got in touch with their customers to to build the best collection ever! Discover the various steps of this process, which included community consultation, surveys, new collection analysis tools, updated cataloguing standards and a content plan for large-scale collections. Learn how MPL endeavored to boost circulation, improve efficiency in spending and be more responsive to customers.
Outcomes:
– Practical suggestions for how to build surveys and conduct community consultations
-Learn what customers want, assess existing collections and create a long-term plan for building and improving
